i actually am glad that i was told about your shop, as a female going to a mechanics shop can be a nightmare but so far you all have been on the up and up and i appreciate that,
Very impressed! I stumbled across your shop while driving around looking for a place that could do a simple state inspection. The counter staff was great, and this isn't at all mechanic related, but the use of the customized flat screen behind the counter was fantastic. A simple, but very effective use of tech to showcase your specials and services instead of scribbling them on a white board like most shops in the area. I'll definitely be back for future needs beyond the simple inspection.
During lengthy installation attempt of front hitch for my truck, Jason discovered that hitch was out of specification and could not be installed. He fully explained the issue and showed me the problem. I was not charged for the time that was spent on the job! I have obtained a replacement and have rescheduled the work with you. Thank you for your professionalism!
The only place we go for automotive work........... They are the best !!!!
I like this place. Good folks.
Jays is unique in that they generally work by appointments, and their planning keeps them timely and assures efficient service. I appreciate Jays friendliness and consistency of service. I have never felt like they were unnecessarily upcharging me or gauging me and sincerely appreciate their honesty!!! Great place to trust your car or truck with!
Awesome customer service, thorough job solving the issue. Not just fixing the problem and sending you on your way, but making sure upcoming issues are addressed early.
All I can say to folks is - I have stayed with Jay's for 16 yrs through several vehicles!!!!!
Going to Jay's is like going to see family you can trust and that respect you. They never try to overcharge you or tell you that you need things you don't. They let you know what may be needed in the future, but are not immediately needed, and leave the decision to you.
Honest auto repair. Top notch mechanics.