Reviews

  • 5 Jay's Automotive

    All went fine with this visit. The estimate was pretty much in line with what I was told. The work I paid for was definitely done well.

  • 5 Jay's Automotive

    Made an appointment for a state inspection. Employees were attentive and friendly, and the facility was clean, if small. Was in and out in 20 minutes. Will definitely return!

  • 5 Jay's Automotive

    Great service at a fair price. Will be back.

  • 5 Jay's Automotive

    Fast, efficient, & painless. They were ready for the car at the appointed time. The state inspection was completed, and I was out of the door within 30 minutes.

  • 5 Jay's Automotive

    Jay's has now done numerous different repairs on my vehicles (brakes, suspension, fuel pump, electrical issues) and there is simply no mechanic's shop that I trust more than them...They do great work every time and are always quick. This is why I drive out of my way to use them.

  • 5 Jay's Automotive

    Fit me in at last minute for inspection after sticker was removed during windshield replacement and by law not allowed to be reapplied on new glass :(

  • 5 Jay's Automotive

    I appreciate that Jay's was able to service my car when I was available to have the service completed. It is hard to find a shop that works with a M-F long distance commuter.

  • 1 Jay's Automotive

    very rude......Manager told me to get the f*** out of his shop after they made me come by twice completely wasted my time.

    Mr. Brewster: In response to your review posted October 28, 2015, we researched your visit to our shop. We discovered that you came in for a State Inspection on May 13, 2014. Jay's Automotive always adheres to the Official Motor Vehicle Inspection Procedure and unfortunately that results in some vehicles not meeting the Inspection Guidelines. The inspection procedure and all of the items on the list are enforced to insure your safety & the safety of your family. Our shop always strives to meet the customer's expectations for service and regrets that we did not meet your expectations during your visit. - Jay's Automotive
  • 5 Jay's Automotive

    I used their service when I lived in Martinsburg over 10 years ago. I am back in Martinsburg once again and I didn't hesitate to start using Jays again. The service there is complete and priced competitively. I especially like their communication with letting you know what needs done, and how long it is going to take. The estimates are right on the money and if something else comes up while the repair is being done they call first and get authorization before adding any work that would increase your bill. This is the place to go for auto service in the area hands down.

  • 5 Jay's Automotive

    Convenient and easy to work with. Got three vehicles serviced (oil change and state inspection) and everything was done by 2PM.

Leave a Review
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Jay's Automotive (304) 725-8946 For Assistance.