Very Prompt and Complete
Online scheduling worked great
The professional staff at Jay's Automotive have always been helpful and are experts in their field. I know they will take care of my vehicles--I always have confidence in their work.
I have been a Jay's customer for many years now. Some unexpected problems cropped up while I was waiting for my car to be serviced. Chris fixed the issues without unnecessary delay and taught me something about my car in the process. The prices are not cheap, but the prices are reasonable. As long as I live in the area, I will be bringing my car back.
always quick and to the point!!
Incompetent. Wouldn't perform a simple inspection because they didn't accept the insurance card. After calling the DMV and State Police, WV is NOT VIN State so the shop was flat out wrong. Then incompetent number two walks in and says the registration isn't valid because it was a copy. I guess a copy of the registration is valid for the State Police but not for a repair shop. What a joke. Luckily the place down the street got me in and did the inspection with no problem. I'm not sure what power trip these guys are on...just don't list inspections as a service if you want to make up rules that don't exist. I'll be sure to spread the word....
I waited an hour and ten minutes for just an oil change that I made an appointment for. I was charged $137 for a synthetic oil change which I thought was way too much. $50 of that was just the labor. I will never return to this shop.
Great service. Pick vehicle up did the work and I assumed returned it. Ha Ha
Excellent customer service...They have always responded immediately to my car problem and fixed it in the most expeditious time...Thank you for the great service...Hope you have a great and wonderful 2018...
Great service. Very helpful
Fast, reliable service. The same as always. That is why I keep going back when in need of automotive repairs.