I've been going to Jay's for at least 15 years. They know how to diagnose and troubleshoot to fix every problem I've had. I read one earlier review concerning paying for having to pay for a diagnostic check and it has found problems I didn't expect, as a 30 year home mechanic. They are also, to my knowledge, the only place in town with a nationwide 2 year, 24,000 mile warranty on their work and parts as a NAPA service center. They do it right and will try to save you money if you don't need to replace a part.