5

We were 1000 miles from home when our truck broke down. They gave us an honest best/worst case estimate that allowed us to make the correct decisions.

5

Excellent.

Thank you!

- Jay's Automotive
5

Amazing customer service!

Thank you for your business Dylan!

- Jay's Automotive
5

Jay's does great work. They are very friendly and always provide great service. We do not trust our vehicles with anyone else.

Thank you, Noah. We appreciate your business and loyalty. Great to talk to you and your wife!

- Jay's Automotive
5

Thank you for your business, Carmen!

- Jay's Automotive
5

Thank you Liz.

- Jay's Automotive
5

Always available, always friendly, always knowledgeable, and always speedy! Love JAYS!

1

Came for inspection. Was told it needed $2000 to pass inspection. Including replacing each wiper, at $30+ per wiper (that we bought for $10 on Amazon) and $30+ per wiper installation (takes seconds, can be done by anyone). We took it elsewhere and they charged under $350 for everything, and said some of the work they said was needed wasn't.

Mr. House: We apologize that you did not have a positive experience with us when you came in for your state inspection. As a licensed WV Inspection Station, we are required to uphold the inspection requirements outlined by West Virginia law. We pride ourselves on being as thorough as possible so we may provide the most accurate quote to our customer. We regret that you are unhappy with the prices you were given on your quoted service. We do appreciate you taking the time to express your concerns with us, as it helps us better determine areas needing improvement. In the future we do request you bring these items to our attention at the time of service so that we can address your concerns at that time if necessary. We are glad you were able to get your vehicle's needs taken care of and hope that you might consider us again in the future. Best Regards.

- Jay's Automotive
5

Easy process. Great service. Easy location right in Ranson.

Thank you for your business!

- Jay's Automotive
5

Jay's went above and beyond to fix my husband's car. It's an older car that had some complex issues, and he was determined to fix it, and he did! I feel like any other dealership we've encountered around here would've given up or charged an arm and a leg. I could tell they even took the time to wash the car before we picked it up. He seems very passionate about his work and his customers. Definitely have a forever customer. Thank you!!