Ranson Auto Repair

4.9 Star Rating Based on 1272 reviews
(304) 930-5618
Mon - Fri: 8:00 AM - 5:00 PM
321 North Mildred St , Ranson, WV 25438
5

Excellent service

Thank you for the 5-star rating, Leon! We are thrilled to hear that you had an excellent experience with our service. It is our priority to provide top-notch service to all our customers. We look forward to serving you again in the future!

- Jay's Automotive
1

Had my car towed here after I wasn’t able to drive it due to what looked like a mounting issue. They called me the next day and they seemed kind enough. He immediately tells me it’s going to be an insurance claim as most of the under portion of my car was damaged. Asked me what I had hit and I had hit a very shallow pot hole but that’s it. Was waiting on a quote from Scott’s auto body shop, which is apparently owned by jays, to get to my insurance company but while waiting I took a look at the reviews and just didn’t get a good feeling. Had it towed to Subaru and they told me only one of the issues they mentioned was true. So a repair that would have cost over 10k was only $525. Subaru advised me to never take it back to whatever repair shop I had taken it to. To say I am disappointed is an understatement.

Dear Victoria, we regret to hear about your disappointing experience at our shop. We take customer feedback seriously and are continuously working to improve our services. If you have any other concerns, please feel free to reach out to us directly. Thank you for bringing this to our attention.

- Jay's Automotive
5

Been taking my car to Jay's for 10 years. Great mechanics, decent prices, and fantastic service.

5

Jese and the mechanic were very helpful. Willing to discuss a problem with BMW oil pan. Will return soon to have that work done.

Thank you, Joseph! We're glad to hear that Jese and our mechanic provided excellent service. We look forward to helping you with your BMW's oil pan soon!

- Jay's Automotive
5

Thank you, Cathleen, for your five-star rating! We are thrilled to hear that you had a positive experience with us. If there is anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon!

- Jay's Automotive
5

I took my 2019 Mazda Mx-5 in for an alignment and state inspection. I needed an alignment because I needed to replace my steering rack due to damage. They were willing to work with me even though I did the repair myself and requested a specific alignment. Props to Jessie for the incredible customer service and Cole for the great work on my car. My car now drives better than before!

Thank you for the awesome feedback, Austin! We're thrilled to hear that Jessie and Cole provided top-notch service and that your Mazda is driving better than ever. We'll be sure to pass along your kind words to the team. If you have any more questions or need further assistance, don't hesitate to give us a call.

- Jay's Automotive
5

Very Friendly and Honest People But I Just couldn’t afford the work to be done on my car to expensive

Thank you for the kind words, Alice! We understand that car repairs can be costly. We're glad you appreciated our honesty and friendly service. If your situation changes, we'd be happy to help.

- Jay's Automotive
5

Great service, quick and clean. Want to thank the team for calling me when I left my bag in the office. Will be back.

Thank you, Kathy and Robert, for your wonderful review! We're thrilled you had a great experience and were delighted to help with your bag. We look forward to welcoming you back soon!

- Jay's Automotive
5

I received great service. Everyone was very helpful and nice. Would definitely recommend them

Thank you for recommending us, Tammy! We're thrilled to hear that you had a great experience with our team. It's our goal to provide helpful and friendly service to all our customers. If you need any further assistance, please don't hesitate to reach out.

- Jay's Automotive
5

Love going to Jay's, always a quick turn around on any service needed. We take all of our vehicles here.

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