5

Not from that part of WV and had to get my motorcycle inspected. Everyone was very nice with exceptional service. Thank you all for getting me in that quick. Will definitely refer y'all.

5

Honest and fair pricing!

Thank you for your kind review, Kellie! We pride ourselves on providing honest and fair pricing for our customers. We're glad to hear that this was your experience. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help!

- Jay's Automotive
5

Very nice people and great all around service!!!

Thank you, Ronald, for the fantastic review! We are thrilled to hear that you had a great experience with us. Providing exceptional service is what we strive for, and it's rewarding to know that we exceeded your expectations. We look forward to serving you again soon!

- Jay's Automotive
5

We live in Martinsburg. I bought my wife a Tesla, and because it was purchased out of state, it needed a WV inspection. She called multiple places and kept getting dates up to 2-3 weeks later. She also complained that the shops were rude. I decided to try Jefferson County, and you guys said to come over in the afternoon. We did, we’re serviced quickly, politely, and even had a tech show us a feature on the car. My hard to please wife said that she intends to use you guys in the future. Thanks!

Thank you for the kind words! We are grateful for the high rating. We understand you are frustrated with long wait times. Our store is very busy, but we will strive to better our appointment availability to better serve you. We offer drop-off appointments and same-day service. Hopefully, we impressed you enough to give us a second chance.

- Jay's Automotive
5

Good service. Came in for vehicle inspection. Good price and explained after inspection was completed.

Thank you, Robert, for the fantastic review! We're thrilled to hear that you had a great experience with us and that our service met your expectations. Providing quality service at a fair price and ensuring clear communication throughout the process are top priorities for us. We look forward to serving you again in the future!

- Jay's Automotive
5

Excellent, quick service!

Thanks for the 5-star review, Sean! We're thrilled to hear that you had an excellent experience with our service. Our team takes pride in providing quick and efficient service to all our customers. If there's anything else we can do for you, please let us know.

- Jay's Automotive
1

Stay away from this shop!!! They will damage your car and refuse to take accountability or responsibility and fix what they damaged by not lifting the car properly and supporting the transmission and engine! BEWARE!!!!

Dear Angela, we are truly sorry to hear about your negative experience. We take all customer concerns seriously, and we would like to investigate this matter further. Could you please provide us with more details so that we can understand what happened? We are dedicated to providing excellent service and ensuring customer satisfaction.

- Jay's Automotive
5

Top notch customer care in a friendly environment. Good work and a reasonable price.

Thank you Barbara for the incredible review! We are thrilled to hear that you had a wonderful experience at our company. It's always our goal to provide top-notch customer service in a friendly environment. We appreciate your kind words and hope to serve you again in the future!

- Jay's Automotive
5

We moved from Florida to Ranson WV in November last year, we had to get out vehicles inspection, we were recommended to Jay”s for the process, our experience was excellent in Florida you don’t have to get an inspection, very professional, fast and a great environments, now we know they have oil changes other mechanical services. Absolutely we recommend it

Thank you, Carmen, for recommending us! We're thrilled to hear that your experience with our vehicle inspection was excellent. We take pride in providing professional and efficient service to our customers. If you ever need oil changes or other mechanical services, we're here to help.

- Jay's Automotive
5

Jay's has been my "go to" place for auto maintenance and repair for many years. They do excellent work for a fair price.

Doug, we appreciate your continued trust in our team at Jay's! Thank you for highlighting our commitment to quality service at a fair price. It's always a pleasure to serve you and your vehicle. We look forward to continuing to provide you with top-notch auto maintenance and repair for many more years to come!

- Jay's Automotive