5

A friend referred me here. Ive been using them for about 2 years. It can be challenging to find a shop you trust. Especially as a woman. Ive always gotten good, reliable, efficient service and will continue to use them. They even helped me locate another company to purchase and install a bed cover for my truck. They did not benefit from that in any way but took the time to research the internet while I was waiting.

5

Service manager was great and car ready early

Thank you for taking the time to leave us a review! We are thrilled to hear that our service manager provided great assistance and that your car was ready earlier than expected. We strive to make the service experience as smooth and efficient as possible. We look forward to serving you again in the future!

- Jay's Automotive
5

My wife was on a work trip out of state with car troubles. Called a few places and jays was the only one to get her in that day. The next day car issues were gone. Didn't try to up sell me or anything did what was needed. Awesome service and the owners were amazing to deal with!! Thank u again!! Would highly recommend 👌

Thank you for the 5-star review, Derrek! We're glad we could help your wife with her car troubles and provide excellent service. It's great to hear that you appreciated our straightforward approach and that our owners made a positive impression. We're here whenever you or your wife needs us, and we appreciate the recommendation!

- Jay's Automotive
5

Thank you for the 5-star review, David! We're thrilled that you had a positive experience with us. If you have any more feedback or if there's anything else we can do to make your next visit even better, please let us know. We appreciate your support!

- Jay's Automotive
5

Not from that part of WV and had to get my motorcycle inspected. Everyone was very nice with exceptional service. Thank you all for getting me in that quick. Will definitely refer y'all.

Thank you, Toya, for the fantastic review! We're thrilled to hear you had an exceptional experience with our team during your motorcycle inspection. We aim to provide efficient and friendly service to all our customers. We greatly appreciate your kind words and look forward to any future referrals. Safe travels!

- Jay's Automotive
5

Honest and fair pricing!

Thank you for your kind review, Kellie! We pride ourselves on providing honest and fair pricing for our customers. We're glad to hear that this was your experience. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help!

- Jay's Automotive
5

Very nice people and great all around service!!!

Thank you, Ronald, for the fantastic review! We are thrilled to hear that you had a great experience with us. Providing exceptional service is what we strive for, and it's rewarding to know that we exceeded your expectations. We look forward to serving you again soon!

- Jay's Automotive
5

We live in Martinsburg. I bought my wife a Tesla, and because it was purchased out of state, it needed a WV inspection. She called multiple places and kept getting dates up to 2-3 weeks later. She also complained that the shops were rude. I decided to try Jefferson County, and you guys said to come over in the afternoon. We did, we’re serviced quickly, politely, and even had a tech show us a feature on the car. My hard to please wife said that she intends to use you guys in the future. Thanks!

Thank you for the kind words! We are grateful for the high rating. We understand you are frustrated with long wait times. Our store is very busy, but we will strive to better our appointment availability to better serve you. We offer drop-off appointments and same-day service. Hopefully, we impressed you enough to give us a second chance.

- Jay's Automotive
5

Good service. Came in for vehicle inspection. Good price and explained after inspection was completed.

Thank you, Robert, for the fantastic review! We're thrilled to hear that you had a great experience with us and that our service met your expectations. Providing quality service at a fair price and ensuring clear communication throughout the process are top priorities for us. We look forward to serving you again in the future!

- Jay's Automotive
5

Excellent, quick service!

Thanks for the 5-star review, Sean! We're thrilled to hear that you had an excellent experience with our service. Our team takes pride in providing quick and efficient service to all our customers. If there's anything else we can do for you, please let us know.

- Jay's Automotive