5

Newer residents of Charles Town, referred by a friend to Jay's to get a car inspection. The employees were so friendly and took care of us quickly. After we paid, they asked us to come back if we needed other services. We took our vehicle for a oil change and tire rotation. The work they do is fast and efficient. And they really appreciate our business. Support local, you won't be disappointed.

5

5

Very professional, well run, expertise and customer service above and beyond

5

A friend referred me here. Ive been using them for about 2 years. It can be challenging to find a shop you trust. Especially as a woman. Ive always gotten good, reliable, efficient service and will continue to use them. They even helped me locate another company to purchase and install a bed cover for my truck. They did not benefit from that in any way but took the time to research the internet while I was waiting.

Debbie, thank you for trusting us with your vehicle. We're thrilled to hear that you've had consistently positive experiences. We take pride in providing reliable and efficient service to all of our customers, regardless of gender. It's great to know that our efforts have made a difference. We appreciate your continued loyalty and look forward to serving you again in the future.

- Jay's Automotive
5

Outstanding service provided by Jesse! My car appointment was taken on time and returned to me quickly.

5

Very polite staff. They were even able to move my appointment up an hour for an inspection. I will continue to come here!

5

good price, no waiting and excellent customer service.

5

Service manager was great and car ready early

Thank you for taking the time to leave us a review! We are thrilled to hear that our service manager provided great assistance and that your car was ready earlier than expected. We strive to make the service experience as smooth and efficient as possible. We look forward to serving you again in the future!

- Jay's Automotive
5

My wife was on a work trip out of state with car troubles. Called a few places and jays was the only one to get her in that day. The next day car issues were gone. Didn't try to up sell me or anything did what was needed. Awesome service and the owners were amazing to deal with!! Thank u again!! Would highly recommend 👌

Thank you for the 5-star review, Derrek! We're glad we could help your wife with her car troubles and provide excellent service. It's great to hear that you appreciated our straightforward approach and that our owners made a positive impression. We're here whenever you or your wife needs us, and we appreciate the recommendation!

- Jay's Automotive
5

Thank you for the 5-star review, David! We're thrilled that you had a positive experience with us. If you have any more feedback or if there's anything else we can do to make your next visit even better, please let us know. We appreciate your support!

- Jay's Automotive