Ranson Auto Repair

4.9 Star Rating Based on 1274 reviews
(304) 930-5618
Mon - Fri: 8:00 AM - 5:00 PM
321 North Mildred St , Ranson, WV 25438
5

I was staying with family in the area and having brake problems with my truck. Jays did the repair quickly and the truck is running perfectly. I would highly recommend them for your automotive needs.

Thank you Eugene for your glowing recommendation! It's great to hear that your truck is running perfectly after our quick brake repair. We strive to provide excellent service to all our customers, and we're thrilled that we exceeded your expectations. If you need any more automotive assistance, don't hesitate to reach out.

- Jay's Automotive
5

Excellent service

Thank you for the 5-star rating, Leon! We are thrilled to hear that you had an excellent experience with our service. It is our priority to provide top-notch service to all our customers. We look forward to serving you again in the future!

- Jay's Automotive
5

I highly recommend. I hit a deer, had problems getting parts, but they did finally come. My 100% thank you to Tim who took on the challenge of getting my truck back on the road and came thru with flying colors! Thank you, Tim, for being a man of your word and seeing that my truck was fixed , it looks great.

Dear Cheryl, thank you for this fantastic feedback! We're delighted to hear about your positive experience. It's our pleasure to go above and beyond to fix your truck. We'll pass on your kind words to Tim. If you ever need anything, please don't hesitate to reach out to us. Stay safe on the road!

- Jay's Automotive
1

Had my car towed here after I wasn’t able to drive it due to what looked like a mounting issue. They called me the next day and they seemed kind enough. He immediately tells me it’s going to be an insurance claim as most of the under portion of my car was damaged. Asked me what I had hit and I had hit a very shallow pot hole but that’s it. Was waiting on a quote from Scott’s auto body shop, which is apparently owned by jays, to get to my insurance company but while waiting I took a look at the reviews and just didn’t get a good feeling. Had it towed to Subaru and they told me only one of the issues they mentioned was true. So a repair that would have cost over 10k was only $525. Subaru advised me to never take it back to whatever repair shop I had taken it to. To say I am disappointed is an understatement.

Dear Victoria, we regret to hear about your disappointing experience at our shop. We take customer feedback seriously and are continuously working to improve our services. If you have any other concerns, please feel free to reach out to us directly. Thank you for bringing this to our attention.

- Jay's Automotive
5

Been taking my car to Jay's for 10 years. Great mechanics, decent prices, and fantastic service.

5

Jese and the mechanic were very helpful. Willing to discuss a problem with BMW oil pan. Will return soon to have that work done.

Thank you, Joseph! We're glad to hear that Jese and our mechanic provided excellent service. We look forward to helping you with your BMW's oil pan soon!

- Jay's Automotive
5

Thank you, Cathleen, for your five-star rating! We are thrilled to hear that you had a positive experience with us. If there is anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon!

- Jay's Automotive
5

I took my 2019 Mazda Mx-5 in for an alignment and state inspection. I needed an alignment because I needed to replace my steering rack due to damage. They were willing to work with me even though I did the repair myself and requested a specific alignment. Props to Jessie for the incredible customer service and Cole for the great work on my car. My car now drives better than before!

Thank you for the awesome feedback, Austin! We're thrilled to hear that Jessie and Cole provided top-notch service and that your Mazda is driving better than ever. We'll be sure to pass along your kind words to the team. If you have any more questions or need further assistance, don't hesitate to give us a call.

- Jay's Automotive
5

Very Friendly and Honest People But I Just couldn’t afford the work to be done on my car to expensive

Thank you for the kind words, Alice! We understand that car repairs can be costly. We're glad you appreciated our honesty and friendly service. If your situation changes, we'd be happy to help.

- Jay's Automotive
5

Great service, quick and clean. Want to thank the team for calling me when I left my bag in the office. Will be back.

Thank you, Kathy and Robert, for your wonderful review! We're thrilled you had a great experience and were delighted to help with your bag. We look forward to welcoming you back soon!

- Jay's Automotive
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