5

Jace has always been my go to auto place. The prices are reasonable and their work is first rate..

5

Had a dashboard warning message that seemed significant. Called Jays in the morning and they made time to look at the car that afternoon. They quickly diagnosed and corrected the issue.

5

Very good to talk too answer any questions. Very knowledgeable and helpful. Prices fairly. I would recommend this shop. Thank you

5

Outstanding experience! The staff is exceptionally friendly and welcoming, and both the office and shop are impressively clean, organized, and well-maintained. What really sets this business apart is its attention to creating a comfortable, inviting atmosphere, especially for female customers. It's refreshing to see a business take such pride in its facilities and customer experience. Highly recommend!

5

Had my new car inspected. Did not have to wait. Will come again if I have any issues.

Barbara, thank you for the 5-star review! We're glad your new car inspection was quick and convenient. We appreciate your trust and welcome you back to Jay's Automotive anytime.

- Jay's Automotive
5

Excelente job!

Thank you so much, Lucia, for your fantastic review! We are thrilled to hear that you had an excellent experience with us at Jay's Automotive. Our team is dedicated to providing top-notch service, and it's wonderful to know that we met your expectations. If you ever need anything else, don't hesitate to reach out.

- Jay's Automotive
4

Jesse was very polite, professional, and respectful during the entire transaction. Only reason for the 4 and not 5 stars is because they were going to charge me twice the hourly rate to do spark plugs because my pickup was lifted and had a large bumper instead of just an inconvenience fee like most shops, WV consumer act specifically prohibits this. That aside they quickly diagnosed and identified the issue going on and were easy to work with the entire time even though I chose not to do business with them.

Dear 2APatriot, thank you for recognizing Jesse's professionalism. We apologize for the misunderstanding regarding the pricing and any inconvenience caused. We value all our customers and strive to provide fair and transparent service. We would love another opportunity to serve you in the future.

- Jay's Automotive
5

Thank you so much for taking the time to leave us a review, Pete! We're thrilled to hear that you had a 5-star experience with us. It's our goal to provide top-notch service to all of our customers, so we're glad that we hit the mark for you. If there's anything else we can do for you in the future, please don't hesitate to reach out.

- Jay's Automotive
5

Very friendly and easy to work with. Highly recommend them for services.

Thank you for recommending us, Mia! We're glad you found our team friendly and easy to work with. We'll always be here to provide top-notch service whenever you need us. Drive safe!

- Jay's Automotive
5

I recently moved from Loudoun County to West Virginia, and am loving every minute. One big reason , business like a Jay Auto motive treat you like family. I recently brought my can in for service and was treated like an actual person. Not like down in Loudoun County where all automotive shope see dollar signs when you bring your car in for service. I highly recommend Jays Automotive. And will bring my car in for service when needed. 5 Star.

George, thank you for the kind words! We're thrilled to hear that you've had such a positive experience at our shop. Our team prides themselves on providing top-notch service with a personal touch. We're here whenever you need us, so don't hesitate to give us a call or stop by.

- Jay's Automotive