Ranson Auto Repair

4.9 Star Rating Based on 1323 reviews
(304) 930-5618
Mon - Fri: 8:00 AM - 5:00 PM
321 North Mildred St , Ranson, WV 25438
1

Big rip off. Be cautious. Do not take your vehicle to Jay's unless you have fun money you want to blow. You would do better burning it at the casino. Go somewhere else for your next repair. Are you may get a big surprise that will cost you $254 just to tell me something that I already knew and nothing was fixed because I didn't want to pay $900 so he throws a change in there for $254. Theft if you ask me.

Dear Michael, we're sorry to hear about your experience. We strive to provide transparent pricing and effective repairs. Your feedback helps us improve, so please reach out to us directly so we can address your concerns. We value you as a customer and hope to make things right.

- Jay's Automotive
1

Overpriced $250 delivers alot of groceries, today we paid $250 and received our truck back not repaired. So disappointed in the service I received at Jay's. Brought my husbands truck in for an electrical issue on the driver's side door and window. They removed the panel only to tell me the repair would be $900 to order the part and repair . While the panel was off they never tried splicing the wire, or sautering for repair- which they told me could be an option! Instead, they charged my husband $250 and we are no better off than we were before we arrived! What a rip off, again, $250 maybe nothing to you, but for me, it buys alot of food. The guy who called me about the truck wanting to know if they should order the part NEVER explained to me that there would be a $250 charge for just looking at the truck. We knew it was electrical, that's obvious- Becareful taking your vehicle to this shop!

Dear Karen, we're sorry to hear about your disappointing experience. We strive to provide transparent pricing and clear communication to our customers. We apologize for any misunderstanding regarding the diagnostic fee. Your feedback is valuable, and we'll use it to improve our service. Please reach out to us if you'd like to discuss this further.

- Jay's Automotive
5

outstanding, quick and personable

Thank you, David, for your kind words! We are thrilled to hear that your experience with us was outstanding. Our team takes pride in providing quick and personable service. We look forward to serving you again in the future!

- Jay's Automotive
5

Thank you for taking the time to leave us a five-star review, Kristen! We are thrilled to hear that you had such a positive experience with us. We pride ourselves on providing top-notch service to all of our customers, and we are so happy that we were able to exceed your expectations. We look forward to serving you again in the future!

- Jay's Automotive
5

Courteous service, expertise in car repair, always helpful, aware of my time, reliable

Thank you for your kind words, Jeannine! We're thrilled to hear that you appreciate our commitment to exceptional service and expertise. It's our pleasure to provide timely and reliable car repairs while ensuring your convenience. We'll continue to be here for all your automotive needs.

- Jay's Automotive
5

I’ve been going to Jays for years! They always treat me well and take good care of my cars. They are honest and won’t screw you over like many mechanics. Highly recommend them!

5

I’ve been going to Jays for years. Always great service, they don’t screw you over like many mechanics.

Thank you Rachel! We appreciate your loyalty and trust in our services. Our team is committed to providing excellent service while ensuring a transparent and fair experience for all customers. We look forward to serving you for many more years to come!

- Jay's Automotive
5

Thank you, Kathryn, for awarding us a 5-star rating! We are thrilled to know that you had a great experience with our company. If there is anything else we can do for you, please let us know. We look forward to serving you again in the future!

- Jay's Automotive
5

The workmen at Jay's Automotive were super patient, informative and thorough, explaining a complex situation about my car to me in layman terms that made me feel affirmed and comfortable with my car repair decision. This is now my "main" repair shop, over a certain other auto repair shop in Charles Town that shall remain nameless here for now. Highly recommend.

Thank you for choosing us as your main repair shop, Garrick! We're thrilled to hear you had such a positive experience with our team at Jay's Automotive. Making sure our customers feel informed and comfortable is always a top priority for us. We appreciate your recommendation and look forward to serving you again in the future!

- Jay's Automotive
5

Very pleasant experience. They were kind and efficient, and very reasonably priced. Definitely recommend!!

Abbrielle, thank you for the amazing review! It's great to hear that our team provided you with a pleasant and efficient experience. We strive to offer quality service at a reasonable price. We appreciate your recommendation and look forward to serving you again!

- Jay's Automotive
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