5

The whole team at Jays Automotive are fantastic!! They are up front and honest. My husband and I found them a few years ago and they’re the best in town. Never led us a stray and have taken wonderful care of us. I recently had to have an engine put in my vehicle. They wouldn’t let it leave the shop until they had put a few hundred miles on it to make sure everything was good to go. They care about their customers and will do anything they can to help out in any way they can.

5

Good people! In and out quick for my State Inspection

5

I am beyond impressed and thankful with the quality service of Jay's Automotive. I recently found myself with an unexpected dead battery and having recalled great comments about Jay's from family & friends, I had my car towed there about 1:30-2pm. Both Gaby & Chris were amazing with detailed communication regarding my car; and by 5pm (right before close) I was driving away in my car with brand new battery and old corrosion cleaned up. Jay's Automotive is the definition of excellence. The quality visible in their work and clear communication speaks for itself. It feels good to drive away trusting that everything is taken care of properly/professionally and that I am safe. I highly recommend Jay's for any auto service, scheduled or unexpected. I will definitely go back for any future car needs. Thanks again Chris, Gaby & everyone at Jay's Automotive who were literally my heroes that day!!! (Photos Before & After)

5

Very good 👍🏿 👏 Thanks

5

Quick and professional inspection great people.

5

Another great experience. Yearly state inspection, oil change and tire rotation. Zero problems as usual. Friendly people, quick and great service. Everything you'd want and expect. Thanks again!

5

They got my inspection done fast with no problems. I can tell they run they're shop well and you can trust them.

5

First time visiting Jay's automotive, as a walk in, they were able to accommodate right away, great experience.

5

Repairs completed promptly and competently

5

My vehicle was having issues with climate control fan. We thought we had it fixed on the first visit with the replacement of filters. However, the problem resurfaced about a month later. Chris and team at Jay's Automative were able to replace the blower fan and relay in timely manner, replace my rear brakes, and refinished the rotors in a timely manner. The team is respectful of your time and needs. They a great for the small items like inspections and oil changes as well as the big job such as mine. We have been looking for a garage in Charles Town that does quality work. We feel our search is finally over. Thank you for the great service!!!