Ranson Auto Repair

4.9 Star Rating Based on 1205 reviews
(304) 930-5618
Mon - Fri: 8:00 AM - 5:00 PM
321 North Mildred St , Ranson, WV 25438
5

Jay’s was the last place I was going to visit to try to get my WV inspection done. The previous two places were overbooked with no spaces left at 11am. One place even told me to make an appointment and they could get me in in a day or two. When I dropped in at Jay’s however, the receptionist calmly let me know that she had a 10:30 no-show, so she might be able to get me in. Not only did they get me in, but I wasn’t there for longer than 35 minutes. What exceptional service!

Thank you for taking the time to share your feedback with us, Ken! We are thrilled to hear about your experience at Jay's. Our team works hard to provide exceptional service and we are glad that we were able to accommodate you. We look forward to serving you again in the future!

- Jay's Automotive
5

Always a pleasure working with Jays Automotive. Karen, Chris and the guys are great. Reliable and trustworthy.

Thank you Laura for your fantastic review! We are happy to hear that you enjoyed your experience with us! We pride ourselves on providing reliable and trustworthy service. We look forward to helping you with all your car needs in the future!

- Jay's Automotive
5

Had my vehicle inspection done at Jay Automotive and had me in and out very quickly. Great customer service! highly recommend.

1

They are crooks. My mother took her car there for ac problems. Told her it was a 6hr job and had to take the dash off. $1,450.00.. I knew it was bull. Took it to my mechanic and was done in 1hr for $125.....please get a 2nd opinion if you take your car here. They should be shutdown

Glenn, we're sorry to hear about your negative experience. Customer satisfaction is important to us, and we take your feedback seriously. Please reach out to us privately so we can address your concerns and work towards a resolution.

- Jay's Automotive
5

Super nice workers.

Thank you, Kenzie! We're thrilled to hear about your positive experience with our team. Your kind words mean the world to us.

- Jay's Automotive
5

I was over 1000 miles from home with my car, traveling from Minneapolis to Ranson. In Wheeling WV, as I was pulling into a rest stop to sleep for a few hours, I heard my brakes grinding. I made it to Ranson WV. I looked for a repair shop and saw that Jays was a family owned business and I felt in my gut I could trust them. Chris answered the phone, he got me in by 1pm that day and I was back on the road by 4pm in time to celebrate my son's birthday that evening. I was informed of what was wrong and both rear brakes and rotors needed to be replaced. He gave me the option to pay for the inspection and do it myself or have them do it. They told me the price and there was no question, I had them do it! Thank you Jay's automotive for being an honest family business. Forever grateful, Stephanie High

Stephanie, thank you so much for your detailed review! We're thrilled to hear about your positive experience at Jay's Automotive. It's our priority to provide excellent service in a timely manner, and we're glad we could help you get back on the road quickly. We appreciate your trust in our family-owned business, and we're always here to assist you. Safe travels, and happy belated birthday to your son!

- Jay's Automotive
5

Excellent. Chris spent time over the phone talking through and explaining anything I asked about my vehicle before I brought it in. It was obvious he was very knowledgeable and didn’t try to sell me on things I didn’t want. He was the opposite of a pushy salesman. I would definitely trust him with you’re maintenance needs.

Thank you for your fantastic review, Alan! We're thrilled to hear that Chris provided you with excellent service and took the time to explain everything, without any pushy sales tactics. Your trust in us means the world, and we look forward to serving you again for all your maintenance needs!

- Jay's Automotive
5

Would recommend Jay’s Automotive. Customer service is great.

Thank you for recommending us, Robny! We're thrilled to hear that you had a great experience with our customer service at Jay's Automotive. Your feedback motivates us to continue providing excellent service to all of our customers. We look forward to serving you again in the future!

- Jay's Automotive
5

Awesome service everytime!!

Thanks for being such a loyal customer, Joe! We're thrilled to hear that you always have an awesome experience with us. Your satisfaction is our top priority, so don't hesitate to reach out if you need anything. We look forward to serving you again soon!

- Jay's Automotive
5

I have been going to Jay's for 28 years. Chris has always taken care of me. Highly recommended.

Hi Rob, thank you for being a loyal customer for almost three decades! We appreciate your recommendation and are glad that Chris has consistently provided excellent service. We look forward to serving you for many more years to come!

- Jay's Automotive
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